2. #10054 U/S; Identify and Manage Areas of Customer Service Impact Copy Copy

Module Overview:

 

The purpose of this Learner Guide is to provide learners with the necessary knowledge and provide a comprehensive overview relating to the following skills program or unit standard: Identify and Manage Areas of Customer Service Impact, which has been developed for the qualification: This Learner Guide is to improve the skills and knowledge of learners, and thus enabling them to effectively and efficiently complete specific tasks.

 

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