4. #10053 U/S; Manage Customer Requirements and Needs and Implement Action Plan Copy Copy

 

Module Overview:

 

The purpose of this Learner Guide is to provide learners with the necessary knowledge and provide a comprehensive overview relating to the following skills program or unit standard: Manage Customer Requirements and Needs and Implement Action Plan, which has been developed for the qualification: This Learner Guide is to improve the skills and knowledge of learners, and thus enabling them to effectively and efficiently complete specific tasks. Learners are to attend training workshops/sessions according to SAQA requirements as well as specified by their organization. These workshops/sessions are presented and conducted by a qualified facilitator.

 

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