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Write an understanding of the interpretation of the appropriateness of the responses in situations based on personal reflection.
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Why is it necessary to demonstrate strategies to manage responses in a variety of situations in role play within a workplace?
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Describe the fundamentals of sustainable client relationships and explain their application to a specific work environment.
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What are the strategies used to ensure that client relationships are sustainable, which can be proposed in terms of consistency across all client relationships in a specific organization?
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Explain the relationship between personal values and client relationships with examples.
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Explain the relationship between corporate values and client relationships with examples.
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Describe the effects of own behaviour on the response from other parties in a relationship. Make reference to five examples.
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What is your understanding of the following terms:
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Describe the three different models of behaviour and compare them in terms of their theories of people interaction.
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