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"Professional Communication" Awareness Training
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Quality Management – Quiz 1
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Question 1 of 5
1. Question
1 point(s)Quality management focuses solely on the end product and not on the processes used to produce it.
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Question 2 of 5
2. Question
1 point(s)Quality management consists of four key components
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Question 3 of 5
3. Question
1 point(s)The primary focus of quality management principles is to meet and exceed the customers’ expectations and needs.
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4. Question
1 point(s)Relationship management is
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Question 5 of 5
5. Question
1 point(s)Continuous Improvement means making occasional changes to processes whenever a significant problem arises.
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